Privacy Policy

Last updated: April 27, 2026

1. Information We Collect

We may collect information you provide directly, including your name, email address, inquiry type, subject, message content, and newsletter preference when you contact us or opt in to updates.

We may also collect limited technical information needed to keep the service secure and reliable, such as request metadata, browser type, and device details.

2. Analytics and Cookies

We use analytics and similar technologies to understand how visitors use KartenKit, improve functionality, and measure product performance. This may include device/browser details, page views, interactions, and usage events.

We use PostHog for analytics. Visitors outside India are shown a consent prompt and can accept or reject analytics. If you accept, analytics may use cookies or local storage to recognize returning visits. If you reject, no cookies or local storage are used for analytics, and we collect only anonymous aggregate counts (such as page views) that cannot be tied to you across visits. Visitors in India are not shown the consent prompt.

3. How We Use Information

We use collected information to respond to inquiries, review partnership requests, process feedback, improve our services, maintain security, and send newsletters where you have requested updates.

We do not sell your personal information. We use information only for product operations, communication, and service quality improvements.

4. Data Retention

We retain information for as long as needed to fulfill the purposes outlined in this policy, including supporting communication records, analytics, and compliance requirements.

Retention periods vary by data type. For example, inquiry emails may be kept to support follow-ups, while analytics data may be retained for product trend analysis.

5. Third-Party Services

We may use trusted third-party tools for analytics, infrastructure, and communication workflows. These services may process limited data on our behalf as required to operate KartenKit.

Third-party providers process data under their own terms and policies. We select providers that are commonly used for reliability and security.

6. Data Security

We take reasonable technical and organizational steps to protect information from unauthorized access, misuse, or loss. No online system is fully immune to risk, but we continuously improve safeguards as the product evolves.

7. Your Choices

You may contact us to request updates or corrections to your contact information and to opt out of non-essential newsletter communications. Where the cookie consent prompt is shown, you can accept or reject analytics cookies at that prompt. If you choose to subscribe or send feedback, we store your email address and comment to contact you and improve the product, and you can ask us to delete them via the contact page.

8. Policy Updates

We may update this policy from time to time to reflect product, operational, or legal changes. Updated versions will be posted on this page with a revised date.

9. Contact

For privacy-related questions, contact us at kartenkit@gmail.com.